Our vision is to be Africa’s ultimate customer centric company; to build a place where people and companies in the financial industry can find solutions to their problems through our different intellectual properties.
Our primary objective is to provide to our customers exceptional services and innovative products as solutions to solve their problems.
Informa is a Robotic Process Automation (RPA) platform designed to handle high-vo…
MPF Recognition is a comprehensive service offering onboarding, identity verifica…
Dhamana is a web and mobile application that not only empowers the trade finance operations departme…
Refact is a web-based open trade finance platform designed for financial institutions, their corpora…
YoL’é is a web and mobile-based money transfer application that …
SmartCash is a cutting-edge mobile platform revolutionizing the way transactions are conducted by of…
Today, players in the Financial Services Industry (FSI) often rely on manual processes to verify or KYC or KYB information provided by end customers, leading to lengthy and error-prone verification procedures. These manual processes typically depend on segregated and decentralized tools. In accordance with the Central Bank of Kenya, Customer Due Diligence (CDD) requirements, FSI players must reconfirm periodically the Know Your Customer (KYC) or Know Your Business (KYB) information of their customers to ensure they have the real identity of their clientele. However, given the substantial customer base of FSI players, accomplishing this task manually is impractical. Currently, the process of searching for company information during account opening processes takes 4 to 7 working days and is costly.
Informa is a Robotic Process Automation (RPA) platform designed to handle high-volume, repetitive tasks previously performed manually, such as KRA PIN verification, ID verification on IPRS, and Businesses verification on BRS via the e-citizen portal. It serves as a tool primarily used for automating manual processes or tasks traditionally carried out manually. At its forefront, Informa features a web-based KYC and KYB search engine application that offers a comprehensive view of individual and business customers for financial institutions. Informa streamlines the customer onboarding and product issuance processes by consolidating all necessary or mandatory information required by financial services industry (FSI) players to serve their customers effectively. Moreover, Informa can function as an informative engine, powering applications, core banking systems, or alternate channels for FSI players through its APIs.
MPF Recognition addresses several critical challenges in identity verification and fraud prevention, including identity theft and face duplication. Identity theft poses a significant risk, with malicious actors attempting to assume the identities of others for fraudulent purposes. By offering robust identity verification mechanisms, MPF Recognition helps mitigate this risk by ensuring that individuals are who they claim to be. Additionally, the service enhances fraud prevention efforts by detecting and preventing spoofing attempts, where individuals attempt to deceive the system using false information or fraudulent means. One of the key features of MPF Recognition is its capability to prevent face duplication. This is achieved by comparing newly uploaded pictures or selfies against existing images in the database, effectively identifying any instances of duplicate identities. In cases where a match is found, the system alerts administrators, enabling them to take appropriate action to prevent fraudulent activities. Furthermore, MPF Recognition utilizes advanced techniques such as liveness detection to verify the physical presence of the individual during the authentication process, thus preventing spoofing attempts where imposters may try to deceive the system using static images or other fraudulent methods. Overall, MPF Recognition provides a comprehensive solution for identity verification and fraud prevention, safeguarding businesses and individuals against various forms of fraudulent activities.
MPF Recognition is a comprehensive service offering onboarding, identity verification, user authentication, and digital Know Your Customer (KYC)/Know Your Business (KYB) capabilities, designed to complement Informa and provide a holistic view of potential individual and business customers, including their directors. This synergy between MPF Recognition and our KYC Search Engine, “Informa,” facilitates electronic KYC processes, incorporating advanced facial recognition features such as Liveness Detection and Face Comparison Recognition. Liveness Detection ensures the authenticity of users by verifying their physical identity through selfie photo verification, while Face Comparison Recognition enables authentication by comparing a selfie with the picture on the user’s ID. Integrating these innovative features is seamless through MPF Recognition’s API, empowering businesses to enhance their verification processes effectively and efficiently.
Dhamana aims to address two distinct categories of challenges. Firstly, it targets the peculiar behavior commonly observed among bidders in which they tend to wait until the last minute to apply for trade guarantees, such as bid bonds. This behavior stems from their need to ascertain that their tender response documentation are in order before applying for guarantees. It is important to note that new customers to the bank may experience delays of 4 to 7 working days due to the lengthy manual KYC process, while existing customers may face a minimum wait time of 2 hours. Consequently, bidders often miss out on tender opportunities due to these delays. Additionally, the physical distance or geographical dispersion of bank branches from end customers poses a logistical challenge. Customers must travel significant distances, contend with traffic congestion, and incur transportation costs to reach the nearest branch to apply for trade guarantees. This further exacerbates delays in submitting tender responses, contributing to missed opportunities for bidders.
Dhamana is a web and mobile application that not only empowers the trade finance operations department but also enables the bank’s end customers to generate trade guarantees such as bid bonds, performance bonds, advance payment guarantees, and letters of credit from anywhere, at any time, and on any device. With Dhamana, end customers no longer need to physically visit a bank branch to obtain a trade guarantee; they can do so conveniently from their homes or offices through a self-service approach. Moreover, Dhamana liberates end customers from the constraints of traditional banking hours; they can access trade guarantees 24/7 from the comfort of their homes or offices using the self-service functionality. The issuance of trade guarantees, such as bid bonds, is instantaneous without requiring any human intervention. End customers can conveniently print these guarantees either at their offices or from the comfort of their homes. Remarkably, Dhamana enables some of our existing bank customers to digitally issue up to 100 bid bonds per day, all without any involvement from the trade operations team or other bank personnel. Through direct integration with the core banking system, Dhamana automatically updates all relevant general ledgers for accounting purposes.
It’s time for Financial Services Industry (FSI) players to drive economic growth. Small and Medium Enterprises (SMEs) serve as the backbone and engine of economic development. Refact addresses a critical question: What happens to an SME without access to working capital? Over the past seven years, SMEs have faced significant challenges in obtaining financing. The financing process has been lengthy and tedious, resulting in many SMEs being unable to secure funding due to a lack of assets to use as collateral. Consequently, the supply chain has been adversely affected, impacting various sectors. This has resulted in approximately 7.4 million SMEs being adversely affected by these challenges.
Refact is a web-based open trade finance platform designed for financial institutions, their corporate clients, and other participants, facilitating Supply Chain Financing through reverse factoring in an automated manner, accessible anywhere, anytime, and on any device, all within an hour. The platform operates on three main pillars: the bank, the anchor, and the supplier. Here’s how Refact operates: The bank (acting as the factor) conducts vetting and credit scoring before forming a partnership with the anchor (the buyer). The anchor then uploads invoices from all its suppliers based on their assigned credit limits. Suppliers are notified and can self- onboard instantly in the system, completing director verification and approval remotely, on any device, at any time. Once onboarded, suppliers can apply to have their invoices factored. The bank receives these requests, disbursing funds directly into the suppliers’ accounts.
The sender is required to interrupt their busy daily activities to visit a Western Union or MoneyGram branch and wait in line to remit money to their relatives back home. This process is limited to working hours and weekdays only. Similarly, the recipient is compelled to travel long distances to withdraw the cash, a task also confined to working hours and weekdays.
YoL’é is a web and mobile-based money transfer application that enables users to remit funds directly into the beneficiary’s mobile wallet, such as M-Pesa or Airtel Money, using their bank card (debit, credit, or prepaid card). This instant money transfer service is available anywhere, anytime, and on any device.
SmartCash addresses several key challenges in the realm of payments and financial transactions. Firstly, it eliminates the inconvenience and security risks associated with carrying physical cash or credit cards. By enabling users to make payments directly from their mobile phones using QR codes, SmartCash reduces the need for physical currency and minimizes the risk of loss or theft. • Secondly, SmartCash streamlines the payment process for both consumers and merchants. With traditional payment methods, such as cash or credit cards, transactions can often be time-consuming and cumbersome. SmartCash simplifies this process by offering a quick and efficient way to transfer funds and settle bills, saving both time and effort for users and merchants alike. • Additionally, SmartCash enhances financial inclusivity by providing a digital payment solution that is accessible to a wide range of users, including those who may not have access to traditional banking services. By offering a convenient and secure way to make payments using mobile phones, SmartCash helps bridge the gap between the unbanked population and the formal financial system. • Overall, SmartCash addresses the challenges of convenience, security, and financial inclusivity in the realm of payments, offering a modern and efficient solution for both consumers and merchants.
SmartCash is a cutting-edge mobile platform revolutionizing the way transactions are conducted by offering a seamless payment experience through QR codes. This innovative solution empowers users to effortlessly transfer funds, settle bills, and manage utilities directly from their mobile devices, eliminating the hassle of carrying physical cash or credit cards. The QR code, acting as a secure and tokenized representation of the user’s prepaid, credit, or debit card, ensures convenience and security in every transaction. Furthermore, the accessibility of the SmartCashTM app allows users to easily generate their unique QR code free of charge, putting the power of digital payments at their fingertips. When making a payment, users simply present their QR code to the merchant, who can efficiently scan the code, input the amount due, and initiate the transaction process seamlessly from their platform. This streamlined process not only enhances the convenience of payments but also contributes to a more efficient and secure financial ecosystem for both consumers and merchants alike.